As a managed investment, ASIC has implemented a Design and Distribution Obligations (‘DDO’) framework which requires issuers of financial products to ensure that their investment accounts are used by consumers for whom they are likely to be suitable. These questions are part of our efforts to ensure only the right people are applying for our accounts.
If your account has been restricted it is likely due to one or more of the questions not meeting the requirements to proceed with a TermPlus account.
If you believe your account has been incorrectly restricted, or that you misunderstood the questions, please feel free to contact our customer success team on 1300 883 881.