Why can't I open an account?

It is compulsory for TermPlus to comply with obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 and therefore as part of the application process, you may be required to provide identification so we can verify your identity. The documentation required will depend on what type of investor you are (for example, individual, joint account, superannuation fund, trust, or Australian company).

If you have any issues during the application process, please reach out to our friendly client service team here who are ready to assist you.