For security reasons, updating your personal details through the dashboard is not possible once your account is set up. If you need to make changes, please send us an email at support@termplus.com.au with your request and the necessary documentation. Kindly note that changes cannot be made without the required documents. The update process may take 3 - 4 business days to complete.
| Detail | Supporting Evidence |
| Name | Change of name certificate or marriage certificate. |
| Address | Proof of change of address (eg. contract of sale, tenancy agreement, utility bill, etc). |
| Date of Birth | No changes allowed. |
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Request for the change of email must come from the old email address. Email address cannot be updated unless the instruction has been verified using 2FA. |
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| Phone Number |
Proof of change of phone number (eg. new phone bill). Phone number cannot be updated unless the instruction has been verified using 2FA. |