If you have feedback you would like to provide to us, or would like to make a complaint, please reach out to us on 1300 883 881 or write to us at support@termplus.com.au.
If you are not satisfied with our response, you can refer your complaint to the Australian Financial Complaints Authority (AFCA). The Australian Financial Complaints Authority can be contacted as follows:
|
Post |
Australian Financial Complaints Authority GPO Box 3 Melbourne VIC 3001 |
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Phone |
1800 931 678 |
|
Fax |
+61 3 9613 6399 |
|
|
info@afca.org.au |