--- title: How do I close my account? description: Withdrawal prior to end of term is generally not permitted as TermPlus is to be treated as a fixed term investment. However, considerations can be made in exceptional circumstances via written request --- [Skip to content](https://support.termplus.com.au/how-do-i-close-my-account#main-content) English Show submenu for translations [![](https://support.termplus.com.au/hubfs/Termplus-Logo-v2-Full-Color-RGB.svg)](https://termplus.com.au/) - [Target Rates](https://termplus.com.au/#rates) - [How It Works](https://termplus.com.au/how-it-works/) - [About](https://termplus.com.au/about/) - [FAQs](https://termplus.com.au/faqs/) - [Reviews](https://termplus.com.au/reviews/) - [Contact](https://termplus.com.au/contact/) Open main navigation Close main navigation - [Target Rates](https://termplus.com.au/#rates) - [How It Works](https://termplus.com.au/how-it-works/) - [About](https://termplus.com.au/about/) - [FAQs](https://termplus.com.au/faqs/) - [Reviews](https://termplus.com.au/reviews/) - [Contact](https://termplus.com.au/contact/) - English Show submenu for translations - [termplus.com.au](https://termplus.com.au/) [termplus.com.au](https://termplus.com.au/) Got a question? We’ve got answers. - There are no suggestions because the search field is empty. 1. [TermPlus Customer Knowledge Base](https://support.termplus.com.au/?hsLang=en) 2. [General](https://support.termplus.com.au/general?hsLang=en) 3. [Account Management](https://support.termplus.com.au/general?hsLang=en#account-management) # How do I close my account? Withdrawal prior to end of term is generally not permitted as TermPlus is to be treated as a fixed term investment. However, considerations can be made in exceptional circumstances via written request for each withdrawal at our discretion. If you are experiencing technical issues or are an exceptional circumstance please send us an email at [support@termplus.com.au](mailto:support@termplus.com.au) with confirmation requesting withdrawal, the reason why a manual withdrawal is required and transaction details. - [Getting started](https://support.termplus.com.au/getting-started?hsLang=en#main-content) - [Accounts](https://support.termplus.com.au/getting-started?hsLang=en#accounts) - [Troubleshooting](https://support.termplus.com.au/troubleshooting?hsLang=en#main-content) - [Account](https://support.termplus.com.au/troubleshooting?hsLang=en#account) - [General](https://support.termplus.com.au/general?hsLang=en#main-content) - [Account Management](https://support.termplus.com.au/general?hsLang=en#account-management) - [Tax](https://support.termplus.com.au/general?hsLang=en#tax) - [Funds/Payments](https://support.termplus.com.au/general?hsLang=en#funds-payments) - [Complaints and Feedback](https://support.termplus.com.au/general?hsLang=en#complaints-and-feedback) - [Rates/Fees](https://support.termplus.com.au/general?hsLang=en#rates-fees) - [News](https://termplus.com.au/news/) - [Adviser Portal](https://termplus.com.au/adviser/) - [Income Calculator](https://termplus.com.au/income-calculator/) - [Layers of Protection](https://termplus.com.au/is-termplus-safe-and-reliable/) - [Contact](https://termplus.com.au/contact/) [![Chill listening crop-3](https://support.termplus.com.au/hubfs/Termplus-Logo-v2-Full-Color-RGB.svg "Chill listening crop-3")](https://termplus.com.au/) Powered by [Pengana Capital Group](https://pengana.com/) © Copyright 2026 TermPlus [1300 883 881](tel:1300883881) [support@termplus.com.au](mailto:support@termplus.com.au)